General information

Location

Chirk  

Reference

2025-13606  

Position description

Job title

Despatch Administrator

Contract type

Full-time

About us

Kronospan is a world-leading manufacturer of wood-based panels with over 40 sites worldwide employing 15,000 people. Our private ownership structure fosters a culture of ambition and entrepreneurship, which sits at the heart of Kronospan's vision and values.
To help support the Logistics department we are now looking for a skilled administrator, who can add real value to a dynamic and fast paced environment.

Main duties and responsibilities

Despatch Administrator – Key Responsibilities:
• Support the day-to-day smooth running of dispatch operations, coordinating HGV drivers and despatch forklift truck drivers to ensure customer satisfaction and on-time, in-full deliveries.
• Ensure compliance with health and safety standards and company procedures.
• Prepare and process despatch documentation, including delivery notes.
• Communicate with warehouse staff, drivers, and sales teams to coordinate outbound loads.
• Schedule and track outgoing deliveries to ensure deadlines are met.
• Maintain accurate records of all outgoing goods and update systems accordingly.
• Perform regular checks on despatch paperwork and flag any discrepancies.
• Support the despatch team with administrative tasks as needed.

Requirements

Excellent organisational and multitasking skills with the ability to prioritise and manage multiple despatches efficiently.
Strong communication skills (verbal and written) for coordinating with drivers, customers, and internal departments.
Proficiency in Microsoft Office Suite (Excel, Outlook, Word).
Strong problem-solving abilities and attention to detail.
Ability to work under pressure and meet strict deadlines.

What we offer

• Competitive salary
• Interesting and challenging work
• Continued training, support and career development.
• The opportunity to work with and learn from, industry leading people who are committed to excellence

Our Ref: #LI-JR1