General information

Location

Anniston  

Reference

2026-14014  

Position description

Job title

Inside Sales Representative

Contract type

Full-time

About us

Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.

Main duties and responsibilities

The Inside Sales Representative acts as the primary liaison between the assigned sales team, planning, logistics, and customers to gather and record information into our order entry and ERP systems. The position also interacts with external customers and internal groups within the supply chain to develop and implement service and cost optimization solutions. The position works with land and sea transportation vendors to maintain a consistent and reliable booking, transportation, and documentation flow. The Inside Sales Representative investigates quality and service complaints, identifies root causes and formulates corrective actions.

Requirements

• Advanced skills using Microsoft Office e.g., Excel (report creation), Word, Outlook, PowerPoint.
• Experience working within an ERP system; internal candidates must have experience working in KSoft+
• Ability to handle multiple priorities and people simultaneously;
• Flexibility to handle continually changing priorities/demands
• History of demonstrated initiative, customer orientation and teamwork
• History of demonstrated perfect or near-perfect attendance
• Organizational and time management skills
• Professional demeanor with excellent written and oral communication skills (English language)
• Excellent math skills
• Strong team player
• Commitment to company values
• Exceptionally self-motivated and directed. Energetic, forward-thinking and creative with high ethical standards
• Keen attention to detail
PREFERRED QUALIFICATIONS
• Bachelor's degree or high school degree with equivalent experience; degree in sales or marketing preferred
• Experience in Panel Sales or Panel Customer Service
• Bi-lingual Spanish or German speaking/reading ability a plus

What we offer

As a company dedicated to its associates, we offer numerous benefits and advantages:
- Growth opportunities, domestic and international, with the world's leading producer of wood panel products
- Work in a diverse, inclusive environment with colleagues from around the world
- A highly competitive benefits program including affordable medical, dental and vision plans
- Company paid life and short & long term disability plans
- Supplemental life, critical illness and accident plans for you and your family
- 401 (k) retirement plan with company match
- Paid time off including a generous paid vacation plan and holidays after 90 days
- “Life of Career” training opportunities through our global or local KronoAcademy
- Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools

WHAT TO SEND OUR WAY
- A cover letter along with your Resume, highlighting your education, experience and skills.