General information

Location

Anniston  

Reference

2024-12135  

Position description

Job title

IT Technician

Contract type

Full-time

About us

Kronospan is the world's leading producer of wood panel products including MDF, OSB, Particleboard, and Laminate Flooring. We are state of the art, automated, and visionary. We are sustainable and eco-friendly. We are Worldwide AND we are American Made. We are Kronospan.

Main duties and responsibilities

Responsible for installing and maintaining all computer and computer related systems including hardware and software.

Requirements

• Ability to instruct and assist in trouble shooting computer equipment in all areas of the facility.
• Ability to provide maintenance support for all computer/printer equipment including bar code printers on manufacturing floor.
• Ability to support all telecommunication equipment.
• Experience in servicing PC hardware and software.
• Ability to work with equipment vendors on resolving computer related issues.
• Ability to perform system backups and recovery, maintain data files.
• Ability to coordinate and prioritize to ensure efficiency in all areas of the facility.
• Experience analyzing remote access needs, recommending a variety of remote access solutions, implementing and managing those solutions, VPN
• Best practices experience for email, Internet access, hardware, backup, antivirus, security, remote access, LAN technologies

WHAT WILL PUT YOU AHEAD
• Associate's Degree or equivalent experience
• Must have 2 – 4 years of professional IT experience.
• Must be able to communicate effectively by both written and verbal means with a wide variety of individuals and groups
• Must be self-motivated and have the ability to perform without close direct supervision.
• Must have a broad knowledge of all computer related systems including micro/mini/mainframe OS, capability and capacity of various software products and communication utilities, and principles of data communications and telecommunications.
• Must have knowledge of hardware and software installation, testing, and operation.
• Perfect or near-perfect attendance.
• Ability to lift up to 50 lbs. unassisted
• Must be available to troubleshoot problems as needed on a 24 hour, 7 days/week basis.

What we offer

As a company dedicated to its associates, we offer numerous benefits and advantages:
- Growth opportunities, domestic and international, with the world's leading producer of wood panel products
- Work in a diverse, inclusive environment with colleagues from around the world
- A highly competitive benefits program including affordable medical, dental and vision plans
- Company paid life and short & long term disability plans
- Supplemental life, critical illness and accident plans for you and your family
- 401 (k) retirement plan with company match
- Paid time off including a generous paid vacation plan and holidays after 90 days
- “Life of Career” training opportunities through our global or local KronoAcademy
- Uniform & reimbursement for safety boots & prescription safety glasses and company provided tools
Together we work, together we win.

WHAT TO SEND OUR WAY
- A cover letter along with your Resume, highlighting your education, experience and skills.